[Eddy856]

I’ve got a hp office jet 7130 all-in-one printer/scanner/fax machine.
I have just changed the ink carriages because they were out of date, they are aftermarket cartridges but on the box they say they will fit into the printer, and sure enough they do
So I changed the cartridges and closed the lid, and it said that I don’t have a black printer head, so I opened the lid and made sure that the ink cartridges were put in properly, I closed the lid and again all seemed fine.
Then is said it needed to align the printer heads, so I clicked ok and it started doing its thing, but the it make a horrible clicking noise and just stopped, the screen just says "preparing devise, please wait..."
I turned it off and on again, it still says I need to align the printer heads, so I clicked ok, and it does exactly the same thing! any help?

 

[syko6288]

best thing to do is ring a place called cartridge world if there is any near you because i used to work at one near me and any problems was sorted over the phone or they told you to do things which sorted them out straight away

 

[mark_wilson]

SOLUTION 1: Check HP Printer Status
Let’s start with the easy and obvious stuff first

1) Make sure your HP printer has enough paper in the paper tray. If there is paper then make sure none of it is stuck or jammed in the paper feed. If there is please check with your manufacturer on the best way to remove the paper as you don’t want to ruin the internal motor or paper feeder.

2) Is your ink or toner empty? Consult your specific printer’s manual for how to check the ink levels or toner level for your printer. New HP printers will easily display the ink levels or if there is an ink issue on the front screen of the HP printer.

If you need to have your HP printer serviced you may need to contact HP directly via customer support.

SOLUTION 2: Cancel all HP Printer Jobs
Clear out stalled print jobs on your HP Printer

This is a bit more technical but not too advanced that you can’t give it a try. Many times during the life of an HP printer, jobs that you send to it for printing can become stuck in the print queue.

If the job in question stays in the print queue it can stop all other printing from occurring normally on your HP printer. In this case, clearing the print queue of all jobs might help get the newer print requests to go through just fine. Let’s begin!

1. Go to your Windows Control Panel and select “Devices and Printers”

Your control panel can be reached by typing “Control Panel” in the search bar on Windows 10 or in older versions of windows press Window logo key and “R” key on your keyboard at the same time to open the Run dialog. In this dialog, type “control” and hit Enter. This will open Control Panel in most Windows operating systems.
control panel
devices and printers
2. Find your HP Printer in the list of printing devices, make sure its the one your are having issues with. Right click on that printer and select “See what’s printing” from the drop down list.
right click and select See what's printing
3. When the new page opens click the “Printer” menu item in the top right and select “Open as Administrator” in the drop-down menu

4. Open the “Printer” menu item in the top right AGAIN and select “Cancel All Documents”. At this time a confirmation dialog window may open and you will need to confirm you want to clear all documents in the print queue by selecting “Yes”
Cancel All Documents.

Try these methods to fix the HP printer issue. I hope this might be helpful!
Mark Wilson